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Delivery and Returns

Shopping with us is easy, this means free shipping (orders above $20) and the ability to return any item within 30 days of purchase. Please be sure to check the delivery and returns information below. If you’re in a hurry call us so that we can arrange special rates for delivery before your deadline. Please note that orders may be cancelled before dispatch and payment processing only – please call +61 2 4587 8224

Delivery

  • Free shipping applies to Australian orders only (orders above $20)
  • Please allow 3-5 business days for Delivery
  • If you’re in a hurry call us
  • Dispatch of goods is during business hours (9am-5pm, Monday – Friday)
  • Please double check your address
  • Please inform us of any update to your address
  • If you have not received your item after 7 working days, please contact us
  • Zig’s Marine will not take responsibility for lost, stolen or damaged goods

Returns

  • Item(s) need to be returned within 30 days of purchase
  • Items must be unused with the original attachments
  • Items must be in the original packaging which must be in original condition
  • All return shipping costs are payable by the purchaser
  • Once your return has been received processing will take 3 – 7 business days
  • Refunds may take the form of;
    • Store credit
    • Item exchange
    • Refund to credit card (for credit card purchases only)


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